Frequently Asked Questions
Everything you need to know about our latest drops and policies.
When is the next product drop?
We typically release new collections on Fridays at 12 PM EST. Stay tuned to our official Instagram and newsletter for specific release dates and early access passwords.
What is the return policy for Eric Emanuel items?
All sales are final due to the limited nature of our releases. We do not offer returns, exchanges, or cancellations once an order has been placed. Please ensure your size and shipping address are correct before checking out.
How long does shipping take?
Orders are processed within 3-5 business days. Once shipped, domestic delivery typically takes 2-7 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
How should I care for my mesh shorts?
To maintain the quality of the mesh and print, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using bleach or ironing the graphics.
Do you ship internationally?
Yes, we ship to most countries worldwide. International customers are responsible for all customs duties, taxes, and fees incurred during the importation process.
Can I change my shipping address after ordering?
We are unable to modify shipping addresses once an order is confirmed to prevent fraud. Please double-check your information at checkout to ensure successful delivery.